![]() See Installing the Service Optimization Database > Supported Database Management Systems. The Service Optimization database is now certified on Microsoft SQL Server 2019, as well as other SQL Server versions. ![]() To run the import tool you need to download and install the MS Access Database engine. ![]() The Import tool now works with Microsoft Excel 2016 and above. Patch 23 Import Tool Updated for MS Excel 2016 and Above (replacing SXP with WebServices API from the WebClient).
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